Background & Experience

NetTel USA, Inc. is a centralized, single office operation. Our 15,000 sq. ft. facility accommodates 125 workstations to better serve our customers. This has allowed us to maintain a level of internal control that simply cannot be achieved by larger multi-site organizations. Because a centralized operation is more cost effective, we are able to invest a greater portion of our revenues back into training, more hands on management, and better communication tools. Our relationship with our sister company, Sunrise Credit Services, Inc. also allows for massive growth on very short notice should that be a need. The bottom line is that our organization is structured to serve both small and large customer contact projects. OUR FOCUS IS YOU.

This methodology and approach makes NetTel USA, Inc. the ideal choice for handling your customer service/retention needs.




Summary

     Our call center experience has been combined with the benefits of ongoing research and development, in-depth studies of communication techniques and customer psychology, and the continued growth of support functions. These characteristics, when linked with effective training, a five-to-one manager ratio, and successful well-conceived incentive programs, have also enabled NetTel USA, Inc. to grow and develop by continually improving rates for our clients.

     We feel that we have one of the most progressive call centers in the nation. Our clients tell us that our dedication to quality and excellence has consistently kept us a step above our competition.

     There is no magic to the call center process. What we can guarantee you is consistent professionalism and progressiveness, which helps us to continue to obtain optimal rates and results for each and every one of our clients.

Our efforts on your behalf will focus on:
  • Professional representation of your products and name.
  • A complaint free environment.
  • Cooperation and communication with your staff.
  • The maximum possible liquidation ratio.
  • Maintaining a long-term quality partnership between your company, and NetTel USA, Inc.
  • Providing clear, concise reports compatible with all of your needs and requirements.
WHEN YOU DECIDE TO UTILIZE NETTEL USA, INC., WE ARE CONFIDENT THAT YOU WILL FIND COOPERATION, ETHICS, AND EFFECTIVENESS UNMATCHED IN THE CALL CENTER INDUSTRY!

Interested in being part of our team? Start a new exciting career today.

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Be sure to indicate the type of program you are interested in.

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